Changes & Cancellations

Order changes and cancellation policies vary by product type. 

For Canadian customers, if you placed your order online or by phone, for more information please call 800-665-7597 for yearbooks and 800.563.7603 for all other products.


Announcements, Invitations, Apparel, Frames & Keepsakes

Yearbook / Yearbook Products

Graduation Regalia

(Caps & Gowns)

Other Products Lines

Other Product Lines

Order Status & Payment

To learn more about how to order, shipping, payment, and order information, visit Your Orders

Contact Us

If you have any additional questions, please contact us.

Find Your Rep

Contact your Jostens Representative for the most up-to-date information.